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Dr. Kaihan Krippendorff is the founder of Outthinker, a former McKinsey & Co. consultant and author of four business strategy books, most recently Outthink the Competition. A sought-after keynote speaker, recognized expert and popular blogger on the topics of business growth strategy and innovation, he is helping a growing cadre of leading companies and corporations such as Microsoft, Oracle, Johnson & Johnson, Kellogg’s, TIAA-CREF and BNY Mellon prepare themselves to compete in a digital, agile, purpose-driven future.

Nobel Peace Prize winner Muhammad Yunus said, “Kaihan shows that with a compelling idea anyone can change the world,” and that message lies at the heart of Kaihan’s strategic approach.

A graduate of the University of Pennsylvania’s Management & Technology Program, Kaihan has spent more than a decade studying the intersection of language, technology, and innovation to drive competitive advantage. He earned his BS in finance from Wharton Business School, BS in mechanical engineering from the University of Pennsylvania, MBA from Columbia Business School, and Doctorate of Science in Economics from Abo Akademi.


Robert Sztybel

Robert Sztybel heads Outthinker marketing. He has held leadership roles at top global mobile technology firms and a few startups in a career devoted to harnessing technology to enhance humanity, work and lifestyle. Robert was part of the original IBM team that brought ThinkPad into the world. His product designs for Targus spawned the mobile lifestyle retail category now common to virtually all stores and transformed an American carrying case maker into the worldwide mobile accessories leader. He has guided the mobile transformation of global enterprises like Pernod Ricard and oversaw the marketing transformation of law firm marketing agency Good2bSocial. A graduate of the University of Pennsylvania’s prestigious Management & Technology Program, Robert holds degrees from both the Wharton School of Business and the School of Engineering. He is author of two issued US patents and founder of SaraConnects, a startup intent on changing humanity by connecting the unconnected and delivering the world’s information, education and audio entertainment to anybody with any telephone.

Leslie DaCruz leads many of Outthinker’s key strategic client relationships. Leslie has more than 30 years of experience leading teams to breakthrough results in areas of general management, new business initiatives, game-changing strategy, and marketing. He has held senior executive positions at The Walt Disney Company, PepsiCo, Hasbro, Laureate Education, USC and Mars and Co.  Leslie has built a career of stepping into new situations, quickly sizing up issues and opportunities, inventing new ways of doings thing, and then executing on them.   As a result, he has launched numerous new ventures and built businesses, brought new products and services to market, and created/positioned brands in Fortune 100 companies; as well as worked with small companies and startups, in both for profit and non-profit sectors.  As a senior executive with Disney, Leslie was hired at the inception of a new division where he was instrumental in creating a twenty-fold increase in revenues over a ten-year period, building retail revenue to more than $1 Billion per year. He has experience in consumer products and services, entertainment, and education.
Half of Leslie’s career has been in Europe and Latin America. He is Fluent in Spanish and Portuguese, and proficient in French.  He is a graduate of the Wharton School and University of Pennsylvania.

Charmian Hall is responsible for business development at Outthinker and works to ensure that we consistently over deliver for our clients. Previous to joining Outthinker, Charmian founded two businesses and has held senior sales positions in highly regarded consulting firms. Charmian began her career working in training and development specializing in sales, service and leadership. Charmian has a B.A. in political science and a M.A. in industrial psychology. She is a highly rated speaker at training conferences and leadership events.

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Margaret McIntyre is our Community of Practice Manager, helping our global community of Outthinkers access the knowledge, tools, and support they need to deliver our process effectively.   She became interested in cultivating knowledge through people in the mid-1990s.  After getting trained in communities of practice with Etienne Wenger, she was selected as the knowledge manager for Dove Consulting, and then Knowledge Manager for North America for Egon Zehnder. She also worked as the Community of Practice Manager for a small, non-profit in global health where she supported physicians and political leaders in advocating for changing practices in both multi-drug resistant TB and global road safety.  She organized several global political and technical meetings at the United Nations, Harvard, and the Carter Center.  She also conducted extensive interviews and facilitated thinking sessions with global health leaders researching best practices in collaboration. This resulted in co-authoring “Real Collaboration: What It Takes for Global Health to Succeed.”

Margaret began her consulting career at McKinsey & Company, then worked collaboratively to help clients develop solutions to their strategic, operational and organizational issues.  Her clients have ranged from Fortune 500 corporations to small, privately-held companies in industries such as healthcare, transportation, automotive, clothing, and software, among others. She has an MBA in Marketing and a BS in Chemistry beginning her career as a research chemist with Mobil Oil.  In her spare time, Margaret enjoys philosophy, traveling, and photography.

Zach Ness

Zachary Ness is an associate with Outthinker. Before joining Outthinker, Zach worked for a medical technology company that designs tools to increase clinic efficiency in developing countries.  Zach is also the co-founder of a startup company that has created a healthier and safer alternative to traditional tobacco products. His experience includes conducting and analyzing market research, project management, business and product development, social media, and marketing. Zach received his Bachelor’s degree from Middlebury College.


Shannon Wallis  leads curriculum design efforts, certification training, and plays a central role in new content development for Outthinker. She brings more than 20 years of experience in leadership program design, executive coaching, transformational change, and strategic planning. Shannon is the former global director of high-potential leadership development at Microsoft. In her role, she was the chief architect of an award-winning leadership program and responsible for the development of top-tier talent. She worked with multiple Fortune 100 businesses as diverse as Coca-Cola, Price Waterhouse, EMC, VMware, Federal Express, and Grameen Foundation. Widely sought in her field, Shannon has contributed to multiple books on leadership development and talent management. Shannon holds a Master of Business Administration with concentration in health services management from Duke University and a Bachelor of Science in human development and social policy from Northwestern University. She is certified in a variety of psychometric instruments including both the World Institute for Action Learning and Authenticity Consulting coaching methodologies.

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