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Unlocking Your Digital Customers

Unlocking Your Digital Customers

Imagine a retail transaction before the digital era. A customer walks into a Cleveland Barnes & Noble and purchases a John Grisham novel. It’s a single moment captured in time—one during which we would learn very little about that person. If she paid using cash,...
It’s Time to Look Beyond Industry Boundaries

It’s Time to Look Beyond Industry Boundaries

In a 2001 commercial, a man sits at his desk in front of a MacBook computer (the Apple logo lets the viewer know). He starts nodding his head along with a rock song that plays from the speakers. The nodding progresses to a full body jam session, and the man adds the...
The Unexpected Potential Benefit of Tech Layoffs

The Unexpected Potential Benefit of Tech Layoffs

Last week, Lyft’s new CEO, David Risher, announced plans to cut at least 1,200 jobs. Overall, tech companies have laid off 183,801 global workers so far this year, according to Layoffs.fyi. This adds to the total of 159,684 tech employees who were laid off in 2022....
The Ecology of Internal Innovation

The Ecology of Internal Innovation

Deep beneath the crystal-clear waters of the Pacific Ocean, there are vibrant coral reefs teeming with life. The coral, in shades of pink, orange, and green, spreads out like a colorful carpet across the seabed, creating a spectacular underwater landscape. Schools of...
Leverage
Point
“8Ps” of StrategyOpportunity
for Disruption
Recommended Leverage Points
Position- The farmers, individual and corporate, that you are targeting.

- The need of the agricultural industry that you seek to fill.
3- What technologies do you control that can help you tap into market
segments that you previously thought unreachable?

- What are the potential business alliances you could think about with key players in the segment to serve your customers with integrated solutions? (Serving customers with more integrated solutions example: serving farmers with fertilizers, crop protection and other).
Product- The products you offer, and the characteristics that affect their value to customers.

- The technology you develop for producing those products.
8- What moves are your organization taking to implement Big Data and analytics to your operations? What IoT and blockchain applications can you use?

- What tools and technology could you utilize or develop to improve food quality, traceability, and
production?

- How can you develop a more sustainable production model to accommodate constraints on arable
land?

- What is the future business model needed to serve new differentiated products to your customers?
Promotion- How you connect with farmers and consumers across a variety of locations and industries.
- How to make consumers, producers, and other stakeholders aware of your products and services.
8- How are you connecting your product with individual and corporate farms who could utilize it?
- How could you anticipate market and customer needs to make customers interested in accessing your differentiated products?
PriceHow consumers and other members of the agricultural supply chain pay for access to agricultural products.7- What elements of value comprise your pricing? How do each of those elements satisfy the varying needs of your customers?
Placement- How food products reach consumers. How the technologies, data, and services reach stakeholders in the supply chain.9- What new paths might exist for helping consumers access the food they desire?
- How are you adapting your operations and supply chain to accommodate consumers’ desire for proximity to the food they eat?
- How could you anticipate customer expectation to make products more
accessible to customers/agile supply chain?
- Have you considered urbanization as a part of your growth strategy?
Physical
Experience
- How your food satisfies the needs and desires of your customer.
- How the services you provide to agribusiness fulfill their needs.
9- Where does your food rate on a taste, appearance, and freshness
scale?
- Could the services you provide to companies and farms in the agriculture industry be expanded to meet more needs?
- What senses does your food affect besides hunger? How does your
customer extract value from your food in addition to consumption?
Processes- Guiding your food production operations in a manner cognizant of social pressure.8- How can you manage the supply chain differently to improve traceability and reduce waste?
- How can you innovate systems in production, processing, storing, shipping, retailing, etc.?
- What are new capabilities to increase sustainability (impact on the environment, or ESG) components?
People- The choices you make regarding hiring, organizing, and incentivizing your people and your culture.- How are you leveraging the agricultural experience of your staff bottom-up to achieve your vision?
- How do you anticipate new organizational capabilities needed to perform your future strategy (innovation, exponential technologies needed, agile customer relationship, innovative supply chain)?
- How do you manage your talents to assure suitable development with exposure in the agrifood main challenges/allowing a more sustainable view of the opportunities/cross-sectors?
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