For many businesses today, the opportunity of joining or building an ecosystem of alliances is important to holistic success.
Culture: The Hidden Force Shaping Behavior and Belonging (Outthinkers Podcast #131) Read More »
For many businesses today, the opportunity of joining or building an ecosystem of alliances is important to holistic success.
Outthinker Networks Dallas Summit Key Takeaways Read More »
The Proximity mindset provides a clarifying lens to turn disruptive trends like AI, 3D printing, and climate change into advantage.
Proximity: A Lens for Today’s Disruptive Trends Read More »
Buy low, sell high: the fundamental law of business. But here’s a twist – applying this to customer lifetime value can be a game-changer for modern companies.
The Hidden Secret to Scaling Success: Buy Low and Sell High with Customer Lifetime Value Read More »
For many businesses today, the opportunity of joining or building an ecosystem of alliances is important to holistic success.
Five Ways to Measure Organizational Culture Read More »
David Lancefield is a catalyst, strategist and coach to senior executives, professionals and entrepreneurs. Over the last 25 years, he has worked with organizations on strategy, innovation, culture from start-ups to blue chips, while building and leading successful businesses and client accounts within PwC. He also speaks, facilitates and hosts the Lancefield on the Line
Developing Strategy and Culture in Tandem Read More »
Shannon Banks, managing director of Be Leadership and author of the new book, Because: 12 Essential Skills for Connecting How You Lead With Why, joined the Outthinkers Podcast to share her perspectives on social leadership, including how individual purpose links to company purpose and why developing key skills in leaders is critical for organizations to
Unlocking the Power of Social Leadership and Purpose Read More »
Greetings Outthinkers, It’s been an exciting week for us at Outthinker Networks, and we’re thrilled to share some major updates with our valued community: 1. HBR Article: Is Organizational Hierarchy Getting in the Way of Innovation? Our year-long research study on the emergence of new decentralized organizational models has culminated in a new Harvard Business Review article: Is Organizational
3 Brand New Resources from Outthinker Networks Read More »
Most companies have invested heavily in using technology to improve customer experience (CX) — customer journey, engagement processes, support functions, and more create a seamless user experience for customers from the outside-in. However, the employee experience is often an afterthought. Each “seamlessly” integrated user interaction leaves an employee on the other side, connecting applications, managing
Why Employee Experience is Critical to Customer Experience Read More »
In my recent podcast interview with Rob Cross, co-author of The Microstress Effect with Karen Dillon and co-founder of the research consortium Connected Commons, we dug into the surprising impacts that minor, everyday stresses can have on employees’ health, engagement, and organizations’ effectiveness. While massive crises understandably capture our attention and cause stress, Cross’ research shows that it’s actually
The Overlooked Dangers of Microstresses at Work Read More »