Click here to register for Kaihan’s live masterclass on Oct. 26, 2023 Dear Outthinkers, I’ve been thinking a lot lately about what it means to be a leader who enables innovation and growth. In speaking with thought leaders like Joseph Fuller, Elizabeth Altman, and Tiffani Bova, and reviewing our own research at Outthinker Networks, I’ve […]
Your Innovation Farm: Where Ideas Grow & Thrive Read More »
Greetings Outthinkers, It’s been an exciting week for us at Outthinker Networks, and we’re thrilled to share some major updates with our valued community: 1. HBR Article: Is Organizational Hierarchy Getting in the Way of Innovation? Our year-long research study on the emergence of new decentralized organizational models has culminated in a new Harvard Business Review article: Is Organizational
3 Brand New Resources from Outthinker Networks Read More »
Most companies have invested heavily in using technology to improve customer experience (CX) — customer journey, engagement processes, support functions, and more create a seamless user experience for customers from the outside-in. However, the employee experience is often an afterthought. Each “seamlessly” integrated user interaction leaves an employee on the other side, connecting applications, managing
Why Employee Experience is Critical to Customer Experience Read More »
Throughout the year, I have the privilege of engaging in insightful conversations with members of our Outthinker Network of strategy leaders. These remarkable individuals are not only strategists; they are artists (one member helped establish the Dubai art fair), athletes (another was the winner of an Indian gold medal for sports shooting), creators (one left
Is Your Strategy a Joke? Read More »